Policies & Privacy
Effective Date: May 25 2018
General privacy policy
This privacy policy is intended to help you understand that
http://xtrprotradersignals.com, collects personal data and
endeavors to keep such data secure, and to be clear about how
personal data may be collected by us, our use or processing of
personal data, and the choices available to you to update or
access your personal data.
This policy applies to all websites. This website is owned and
operated by InfoProductWorld, and Services may be offered by our
partners on the basis of this policy unless communicated otherwise
by our partners.
Information collection and use (general)
We may collect and combine personal data when you use our
Services, including as follows:
Information you provide to us when you create an account with us
or purchase any of our Services. Please note that we may recognize
you or your devices when you use our Services even if you are not
signed in, as we may use cookies, device identification, and other
signals, including information obtained from third parties to
associate accounts and/or devices with you.
We keep personal information about our users to complete a
customer's order, respond to customer service requests, administer
the account and products, assess the needs of a business or
individual to determine suitable products and to protect us
against fraud and abuse, which will generally include the
following information:
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Name
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Address
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Telephone Number
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Email Address
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Date of Birth
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Username & Password
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Credit Card details (if applicable), including a protected
scan/photo of the card
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Photo/Official Identification
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Business/entity/organisation details and identification
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Account number
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Invoice number
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When Services will expire and/or were purchased/renewed
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Information requests
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Customer service requests which may include notes or details
explaining what you asked or what response you received
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Other data that may identify you
You use our Services to
communicate with others or post, upload, or store any data content
(such as messaging services and attachments, comments,
photographs, audio and video). Typically, such data will at least
include a telephone contact number or an email address.
You complete contact forms
or request newsletters or other information from us.
You participate in any
contest, promotion, survey, or activity we promote that might
require information about you.
You submit an enquiry,
expression of interest, application for a job, or otherwise wish
to work with us.
We (including our agents,
representatives, and staff) receive an enquiry involving customer
support, technical support, billing and accounts related support,
compliance and legal issues, or media, including if you seek our
assistance.
We store and analyse any
communication content, including email content from incoming and
outgoing mail in order to personalize, develop, and/or provide
relevant advertising, content, features, and Services.
You otherwise use our
Services, including to view content or install any software we
make available. Information
from analytics, cookies, tracking, and similar technologies
We may collect information from data collection technologies to
allow us to understand your activity on and off our Services, to
collect and store information when you interact with Services we
offer to partners, and to analyze and improve the performance of
our Services.
Such information:
Is collected when you access advertising, content, websites,
interactive widgets, applications, and other products (both on and
off of our Services) where our data collection technologies (such
as cookies, development tools, and other technologies) are
present.
Is collected from your devices (including portable and
non-portable computers, mobile phones, and tablets) that may
include:
Device specific identifiers and information such as:
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browser configuration, plugins, and version(s)
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cookie information
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device settings
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Internet Protocol (IP) addresses
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location information or data capable of being used to
approximate location
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metadata
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mobile device and advertising identifiers
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mobile network information
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operating system type and version
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software data
Other information that allows us to recognise your activity across
other devices and Services to provide you with personalised
experiences and advertising across the devices you use.
Consequently, the information we collect may include how you
interact with our Services and those of our third-party partners.
Includes data about usage of services (such as language
preferences, log files, metadata), as well as browsing behaviour
and analytics such as:
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the type of advertisement or content shown to you and your
level of engagement (including links clicked)
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the duration and frequency of your activities
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the apps or websites you used immediately before and/or after
accessing our Services
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whether you visited an advertiser's website, downloaded an
advertiser's app, purchased a product or service advertised,
or took other actions
Information from third
parties
We may collect information about you when we receive it from other
users, third-parties, and affiliates, which we may use to analyse,
expand, or update the accuracy of our records, identify new
customers, and provide Services that may be of interest to you.
Such information may be received:
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When you connect your account to third-party services or sign
in using a social media website (such Facebook or Twitter)
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From
publicly-available sources
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From advertisers
about your experiences or interactions with their offerings
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When we obtain
information from third-parties or other companies, such as
those that use our Services. This may include your activity on
other sites and apps as well as information those
third-parties provide to you or us about their products or
services.
Use of Information
Our website and mobile applications may contain links to
third-party websites. We are not responsible for the privacy
practices or the content of third-party sites, and as such, we
encourage you to read the privacy policy of any website you visit.
We combine and use information we have about you (including such
information collected through and outside of our Services) for the
following purposes:
- Providing,
developing, enhancing and improving Services we may offer or
provide to you, such as:
- Provisioning,
activating, setting up and maintaining of Services and
features related to the respective Services.
- Improving,
maintaining, and optimizing the content, operation, and
performances of our websites, mobile applications, social
media pages, and Services.
- Minimizing the
occurrence of fraud or abuse of our Services.
- Identifying areas of
improvement, possible or required enhancements to Services,
errors, and any security risks.
- Analyzing your
interaction with our Services, your content and other
information (such as emails, instant messages, attachments,
and other communications), and your interests.
- Associating your
activity across our Services and your different devices as
well as associating any accounts you may use across our
Services.
- Carrying out or
supporting promotions.
- Conducting research
or supporting innovation.
- Collecting
statistics about the overall use of our Services.
This information relates to your purchase, use, and interaction
with our Services, and usually consists of data that is aggregated
or statistical about how customers use our Services. This
information is not usually linked to personal information, but we
treat the information as personal to the extent that it is linked
to personal information.
Contacting you ourselves or through a third party service provider
regarding our Services via email, text messages (such as SMS
messages), telephone calls, and automated calls or messages,
including when:
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Communicating
regarding Services you have signed up for or purchased.
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Communicating
offers for additional Services that we think you may value if
you consent or to the extent allowed based upon legitimate
interests. You are not required to consent in order to
purchase Services from us.
Your communication
preferences can be updated with respect to receiving
communications from us.
Transferring your information to another country, such as:
If Services are
provided to a country other than where our servers are located,
your communications with us may result in transferring your
personal information across international borders.
When you contact us by
email, telephone, through our website (such as online chat), we
may provide you with support from a location outside of your
country of origin.
Regardless of the country where you reside, you authorize us to
transfer, process, store and use your information in countries
other than your own in accordance with this Privacy Policy and to
provide you with Services. Some of these countries may not have
the same data protection safeguards as the country where you
reside.
Legal, regulatory, law enforcement, and other purposes, for which
we may access, preserve and disclose information to investigate,
prevent, or take action in connection with:
Legal process and legal requests, including subpoena requests,
Court orders, and when required by government or government
agencies, law enforcement officials, and Courts, tribunals, and
other judicial or quasi-judicial bodies to such extent (if any)
that we determine in our sole discretion notwithstanding the
jurisdiction from which said requirement is imposed.
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Enforcing our
Policies and Agreements.
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Allegations or
claims that any content violates the rights of third-parties.
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Suspected activity
that is unlawful, illegal, or unethical.
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Requests for
customer service.
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Technical issues.
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Protecting the
rights, property or personal safety of us, our users or the
public, including to lessen or prevent a serious and imminent
threat to an individual's life or health.
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Establishing or
exercising our legal rights or defending against legal claims.
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Compliance with any
ICANN, auDA, gTLD, or ccTLD policies, rules, regulations
and/or specifications when you register a domain name with us.
For example, we will share information in accordance with the
gTLD Registration Data Specification published by ICANN -
which as at 25 May 2018 can be viewed at the following link:
https://www.icann.org/en/system/files/files/gtld-registration-data-temp-spec-17may18-en.pdf.
For .ae domain registrations please see .aeDA's WhoIs Data
Collection and Display Policy www.aeda.ae which sets out the
guidelines on the collection, disclosure and use of WhoIs
data.
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A request by you to
provide you with a copy of your information or to delete your
information in accordance with this policy.
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Otherwise complying
as required by law.
Sharing your information
with third parties we trust, to provide Services or act on our
behalf, such as:
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Processing
payments.
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Customer service,
including to address your requests, and for managing our
relationships.
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Contacting you with
marketing information, contests, or surveys.
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Advertising,
location-based Services, search results, and other content
consistent with your location settings.
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A new owner if the
ownership or control of any entity or business within
InfoProductWorld changes as a result of a merger, acquisition,
or sale of assets. This may amount to a complete transfer of
the information rather than just sharing the information.
We do not share
your personal information for a third party to provide any
products or services outside of those requested or as needed on
our behalf. These third parties (including subcontractors) would
be subject to strict policies or agreements, in that they are
prohibited from keeping, processing, sharing, or using your
personal information for any purpose other than as they have been
specifically contracted for (or without your consent).
Sharing your information with non-affiliated companies who provide
us with advertising, analytics, and business support.
We may share aggregate information with partners, such as
publishers, advertisers, measurement analytics, apps, or other
companies. For example, we may share information as to the
performance, or report on key metrics and statistics related to
said activity.
We do not share information that personally identifies you
(personally identifiable information is information like name or
email address) with such partners.
When you use third-party apps, websites or other products
integrated with our Services, they may collect information about
your activities subject to their own terms and privacy policies.
The information collected does not include certain personal data
such as name, address, billing information, etc. but may be
transmitted to and stored by these service partners on servers in
a country other than the country in which you reside. or in which
we operate.
We may allow third party companies to display advertisements on
our webpages or apps to collect information from your browsers or
devices. Other companies' use of cookies and other data collection
technologies are subject to their own privacy policies, not this
one. Like many companies, we may allow cookie matching with select
partners but do not allow access to our cookies.
You can control the technologies we use by managing your settings
through the "cookie banners" that may be presented (depending on
URL of website visited) when you first visit our webpages, or by
modifying the settings in your browser.
Deleting or Obtaining Copy of Information
You can contact us to request a copy of your personal information
or delete your information by emailing our Information Security
Officer at privacy@infoproductworld.com. The Privacy Officer shall
attend to your request on a confidential basis within thirty (30)
days of the request being received. Any request for deletion will
only be undertaken to the extent that it is no longer necessary
for any Services purchased or required for our legitimate business
purposes or legal or contractual record keeping requirements
worldwide.
Access of your personal information may be refused if:
Providing access would pose a serious and
imminent threat to life or health of a person;
Providing access would create an unreasonable
impact on the privacy of others;
The request is frivolous and vexatious; or
Denial of access is authorized or required by
law.
Information Security, Storage, and Retention
We will endeavor to keep your personal information as secure as
reasonably possible. Without limitation, registration information
is not accessible over the Internet, but only from a secure
password-protected internal workstation. Our Internet servers
utilize a modern Linux-based operating system that is maintained
with the latest available security patches and updates.
The security of your personal information is important to us. When
you enter sensitive information (such as a credit card number) on
our order forms, our payment processor encrypts the transmission
of that information using Transport Layer Security (TLS), the
successor to Secure Sockets Layer (SSL).
We follow the strict standards set out by the Payment Card
Industry (PCI) Security Standard to store and protect the personal
data we collect, both during transmission and once we receive it.
We also adhere to ISO 27001 in the adoption of a business wide
Information Security Management System (ISMS) to ensure
information security is at the forefront of all aspects of
business operations. However, as no method of transmission over
the Internet, or method of electronic storage, is 100% secure, we
cannot guarantee its absolute security. If you have any questions
about security on our website, you can contact us at
privacy@infoproductworld.com.
We retain personal data only for as long as necessary to provide
the Services you have requested and thereafter for a variety of
legitimate, legal, or business purposes. These might include
retention periods of up to six (6) years:
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mandated by law, contract or similar obligations applicable to
our global business operations;
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for preserving, resolving, defending or enforcing our
legal/contractual rights, and/or resolving disputes; or
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needed to maintain adequate and accurate business and
financial records.
If you have any questions
about the security or retention of your personal data, you can
contact our Information Security Officer at
privacy@infoproductworld.com.
Information Quality
We will use all reasonable endeavors to ensure the accuracy and
quality of the information collected about you. If your personal
information changes, or if you no longer desire our service, you
may correct, update, amend, or deactivate your account by making
the change on your Account Profile page of the Account Manager or
by emailing us at privacy@infoproductworld.com.
Alternatively, you can contact us via other avenues specified on
our Contact Us page. Should personal information that you know has
been collected about you change, it is your responsibility to
bring the changes to our attention.
Tracking technologies
We use cookies for to remember users' settings and for
authentication. Users can control the use of cookies at the
individual browser level. If you reject cookies, you may still use
our website, but your ability to use some features or areas of our
website may be limited.
We, and/or our partners, affiliates, or analytics or service
providers, may use tracking technologies such as cookies, beacons,
tags, and scripts to analyse trends, administer the website, track
users' movements around the website, and to gather demographic
information about our user base as a whole. We may receive reports
based on the use of these technologies from these companies on an
individual or aggregated basis.
The third parties with whom we partner to provide certain features
on our website or to display advertising based on your web
browsing activity, use Local Shared Objects (Flash cookies) to
store content information and preferences.
As is true of most web sites, we gather certain information
automatically and store it in log files. This information may
include internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, operating system,
date/time stamp, and clickstream data.
We do link this automatically-collected data to personal
information. IP addresses are tied to personal information for the
purposes of logging site actions (updating information, buying
products, etc.) so that in the event of a bug or a dispute, we can
review the actions taken that led to the outcome and attempt to
reproduce the issues.
Some browsers allow you to automatically notify websites you visit
not to track you using a "Do Not Track" signal.
There is no consensus among industry participants as to what "Do
Not Track" means in this context. Like many websites and online
services, we currently do not alter our practices when we receive
a "Do Not Track" signal from a visitor's browser. To find out more
about "Do Not Track," you may wish to visit www.allaboutdnt.com.
Behavioural targeting
We partner with a third party ad network to either display
advertising on our website or to manage our advertising on other
sites. Our ad network partner uses cookies and Web beacons to
collect non-personal information about your activities on this and
other websites to provide you targeted advertising based upon your
interests.
Sensitive information
We will not collect information revealing your racial or ethnic
origin, political opinions, religious or philosophical beliefs,
trade-union membership, or details of health, disability or sexual
activity or orientation, unless compelled to do so by law.
Social media widgets
Our website includes Social Media Features, such as the Facebook
'Like' button and Widgets, the 'Share this' button or interactive
mini-programs that run on our website. These Features may collect
your IP address, which page you are visiting on our website, and
may set a cookie to enable the Feature to function properly.
Social Media Features and Widgets are either hosted by a third
party or hosted directly on our website. Your interactions with
these Features are governed by the privacy policy of the company
providing it.
Import contacts
You can import contacts from your email account address book(s) to
invite your contacts to join our website. We collect the username
and password for the email account(s) from which you wish to
import contacts, and we will only use your username(s) and
password(s) for the purpose of importing contacts.
Use of Non-personal information
You acknowledge and agree that any testimonials or feedback you
provide to us may be used for training and/or marketing purposes.
We reserve the right to use any testimonials or feedback for any
purpose at our sole discretion. You acknowledge and agree that any
feedback you provide may be shared with third parties via social
media and associated programs.
You acknowledge that you relinquish any proprietary rights you may
hold over information, data, or opinions that you provide to us by
way of a testimonial, complaint, or feedback.
If you wish to update or delete your testimonial or feedback, you
can contact us at privacy@infoproductworld.com.
Age restrictions
Our Services are available for purchase only for those over the
age of 18. Our Services are not targeted to, intended to be
consumed by or designed to entice individuals under the age of 18.
If you know of or have reason to believe anyone under the age of
18 has provided us with any personal data, please contact us.
Data Protection Authority
If you are a resident of the European Economic Area (EEA) and
believe we maintain your personal data subject to the General Data
Protection Regulation (GDPR), you may direct questions or
complaints to our lead supervisory authority, the UK's Information
Commissioner's Office, as noted below:
www.ico.org.uk
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United
Kingdom
Phone: 0303 123 1113
Changes to this policy
We reserve the right to modify our Privacy Policy to reflect
changes to our practices at any time. If we make any material
changes, we will notify you by email (sent to the e-mail address
specified in your account) or by means of a notice on this Site
prior to the change becoming effective. We encourage you to
periodically review this page for the latest information on our
privacy practices.
Contact us
If you have questions about this Privacy Policy, our privacy
practices, or our Services, you may contact our Information
Security Officer and other representatives by email at privacy@infoproductworld.com. We endeavor to
respond to all requests, enquiries, and concerns within thirty
(30) days of receipt.